Live Chat & Support Options

Use our online chat to ask question regarding our web hosting service. For existing customers or non-customers without a hosting account. Select an option.

Live Chat

For real-time chat with our customer service team, please scroll down and click on the chat bubble. Or use your favorite messaging app to send us a message.

Email Ticket Request

Submit new requests, view open issues, track ongoing issues, and send feedback to Web Hosting Magic's engineering and support staff by using this option.

Phone Call

If you're in the United States, call this number: (706) 403-2045. Outside the United States, add the international code prefix +1 before the number.


  • Cost: Calls to this number from outside the U.S. are priced at international rates (from inside the U.S., they are the cost of a local call). Please check with your phone provider for full rates before calling.
  • Hours for support: Support is available 24/7 including Saturday, Sunday, and holidays. If you are unable to reach a Representative in real-time for phone support, please leave a message and we will call you back.
  • Language: English and Japanese
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