Best PHP/MySQL HelpDesk Softwares
Looking for a tool to manage customer tickets & requests? Take a look at the best open-source helpdesk solutions & ticketing systems for SMBs & teams. We also offer FREE installation once your hosting account is ready.
Faveo Helpdesk
Faveo Helpdesk is a help desk software/ticket management system designed for startups & SME’s.
Handesk
Handesk is a Laravel-based app you can use to get your project help desk & lead management up and running.
HESK
HESK is a beautiful, user-friendly help desk software + knowledgebase to track and resolve customer issues.
Live Helper Chat
Live Helper Chat is an open-source live support software you can use to offer live support on your website.
Maian Support
Maian Support is a self-hosted support helpdesk/ticket system written in PHP/MySQL for personal or business use.
Mibew Messenger
Mibew Messenger is a live support application for real-time one-on-one chat assistance on websites.
OpenSupports
OpenSupports is an open source ticket system that provides businesses & freelancers a great way to support their customers.
osTicket
osTicket is a widely-used open source support ticket system that can drastically improve your customer's experience.
phpMyFAQ
phpMyFAQ is a multilingual, mobile-friendly, feature-rich, scalable open source database-driven FAQ-system for PHP 7+.
Vision Helpdesk
Vision Helpdesk is a cloud-based ticket management solution for businesses of all sizes across multiple industry segments.
1-Click Auto Installer
No need to create a database or upload files or go through those complex procedures of installing software or application. Just click next-next-next & you are done.
Live Demo
To help you make the right decision, we maintain a live demo of most of the software we offer. That way you can actually get a real feel for the software before installing it.
Ratings and Reviews
While any review should be taken with a grain of salt, you will be able to see ratings & reviews from users who have actually used the script before clicking the Install button.
Backups & Restore
Beyond keeping your app up-to-date, our systems also back it up at regular intervals. You can clone, or spin up a staging instance to test upgrades/changes before going live.
What is a help desk ticketing software?
Instead of relying on your email inbox, a help desk software enables support you & your team to categorize, track, prioritize, and solve customer support tickets more efficiently.
Along with a ticketing system, the best help desk softwares provides a centralized location that documents customer requests and interactions over time, making it easier for customer service reps to have a complete history of a customer and his/her reported issues.
